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Configure Price Quote Process: Speed Up Sales Like a Pro

Configure Price Quote Process: Speed Up Sales Like a Pro

Speed up your sales process: Cut quote preparation time by 75% and boost sales accuracy by 30% by implementing the Configure Price Quote (CPQ) process. Discover how to improve your sales cycle and achieve faster, more accurate quotes in this blog post.

If you’re in B2B, you’ve probably heard of it, and if you haven’t implemented it yet, you’re likely feeling the growing pains of manually configuring products, pricing them, and then turning those into quotes. It’s time-consuming and error-prone, right? Let me break down how you can make this process faster, more accurate, and way less painful for your team.

What Exactly is the Configure Price Quote Process?

A CPQ is a system designed to streamline and automate how you create product configurations, apply pricing rules, and generate quotes. Whether you're in B2B tech, manufacturing, or any industry offering complex products or services, the Configure Price Quote Process simplifies and speeds up the complete sales process. And let’s be honest—when the sales team can get accurate quotes out faster, you’re more likely to close deals quickly.

But Why Bother?

Look, CPQ isn’t just a fancy tool to check off your list. It’s about transforming how you do business. When your sales team can configure complex products, price them accurately, and generate a quote in minutes, it’s a game-changer. You’re going to see faster sales cycles, fewer errors, and happier customers. And that’s what we all want, right?

If you’re not using CPQ yet, you’re missing out on a chance to give both your sales team and customers a smoother, more reliable experience.

Key Takeaways

  • The Configure Price Quote process simplifies complex product and price configurations, ensuring all features and options are compatible.
  • The Configure Price Quote process enables quote generation quickly and consistently, reducing the time from request to proposal and improving sales team efficiency.
  • Companies using Configure Price Quote systems see an average revenue increase of 5-10% through better cross-selling and upselling opportunities
  • By automating approval processes, Configure Price Quote systems can significantly shorten sales cycles, leading to quicker deal closures.
  • Configure Price Quote systems can connect with CRM and ERP platforms for a unified approach to customer data and order management, enhancing operational coherence.

Why Configure Price Quote Process Matters: A Sales Power Tool

If you've ever been slowed down by manual pricing and quoting, you’ll know how tedious it can be. You spend hours plugging numbers into spreadsheets, double-checking configurations, and making sure nothing is out of place. It’s exhausting and error-prone. Plus, any mistakes can lead to lost deals or reduced profit margins.

This is where CPQ truly shines. It removes much of the manual effort from the sales process. You define the product rules, pricing logic, and discount structures upfront, and CPQ takes care of the rest. What would have taken hours now takes minutes, and everything is accurate.

Now, let’s zoom out for a second. For businesses, that means fewer mistakes and faster deal closures. For customers, it means receiving a more tailored and responsive experience. And let’s NOT forget the internal benefits: no more chasing down updated pricing sheets or worrying if a discount is being applied correctly. Configure Price Quote systems can ensure consistency across the board, so whether you have one sales rep or fifty, everyone is quoting the same, up-to-date numbers.

Key Components of a Configure Price Quote System

To fully appreciate what CPQ does, let’s break down its three main components:

  1. Configuration: This is where you design your product offering. If you’re selling a product with multiple variations, such as customizable features or different packages, the configuration piece helps your team put together the right combination for the customer. Think of it like building a sandwich with all the ingredients laid out—you can only choose options that make sense together.

The beauty of the CPQ process lies in its ability to make complex configurations simple. No more worrying about whether a particular feature can be bundled with another one. The system only allows for valid configurations, making it impossible to create a combination that doesn’t work.

  1. Pricing: Pricing is often the trickiest part of sales, especially when you’re dealing with volume discounts, regional pricing, or different contract terms. A CPQ system removes the guesswork by automating pricing rules. Once a product is configured, CPQ instantly calculates the correct price based on predefined rules and conditions.

With CPQ process flow, pricing errors are virtually eliminated. You’re not relying on someone to manually calculate discounts or check spreadsheets. It’s all automated and updated in real time, which means no more accidental underpricing (or overpricing) that could impact profitability.

Quoting: Finally, once the configuration and pricing are set, CPQ generates a professional, customized quote. It can be automatically formatted with your company’s branding and sent directly to the client. Some systems even allow for e-signatures, so the entire deal can be closed quickly, without back-and-forth emails.

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This takes away the hassle of formatting, copy-pasting, and tweaking quotes manually. It ensures every quote is consistent, on-brand, and ready to go the moment the customer is.

CPQ Process

How to Implement an Effective CPQ Process

For B2B companies here’s my step by step approach, that involves a strategic approach to streamline sales, reduce errors, and enhance the customer experience:

1. Start with Your Sales Process

You can’t just throw CPQ software into the mix without first knowing where your current process is falling short. So, first, map out how you’re handling sales today. Where are the bottlenecks? Is your team spending too much time configuring products manually or getting pricing approvals? Trust me, once you’ve got this clear, adding a CPQ tool will actually solve the right problems, not create new ones.

2. Choose the Right Tool for Your Industry

This part is key—there are a lot of CPQ tools out there, but not all of them are going to fit your business. For example, if you’re in SaaS, you’ll need a tool that can handle subscription models and tiered pricing. Manufacturing? You need something that can handle complex product configurations. And make sure it plays nice with your CRM, whether that’s Salesforce or HubSpot. Your team’s already using those tools, so the last thing they need is a new system that’s a pain to integrate.

3. Set Up Smart Product Configurations

Now, here’s where you start to save time. If your team spends hours figuring out which products can be sold together or what the upsell options are, automate that. Set rules for your products so that the system tells the rep what’s possible. And don’t stop there—let the system automatically recommend upsells and cross-sells. You’ll not only speed things up but also increase your average deal size. Easy win.

4. Nail Down Your Pricing Rules

Pricing can get tricky fast, especially if you’ve got different customer tiers or region-specific pricing. The good news? Your CPQ tool can handle that for you. Set rules so the system calculates it automatically. You’ll cut down on errors, and more importantly, your reps can focus on selling, not number-crunching. Oh, and about discounts—put approval workflows in place. You don’t want everyone slashing prices willy-nilly.

5. Automate Quote Creation

This is one of the biggest time savers. Imagine if your reps could pull in customer data, product info, and pricing into a professional-looking quote in minutes. With CPQ, they can. No more copy-pasting or hunting for the right information. And make sure you have version control, so if there’s ever a question about changes, you can always track who did what and when. That’s your safety net.

6. Streamline Approvals

We’ve all seen deals grind to a halt because someone’s waiting for approval. It’s frustrating, right? But with CPQ, you can set thresholds—if a rep tries to apply a big discount, for instance, the system can automatically send it to the right manager for approval. No more back-and-forth emails or phone calls. Your deals move faster, and your team stays happy.

7. Get Your Team on Board

CPQ is only as good as the people using it. So make sure your team knows how to make the most of it. Training isn’t a one-time thing; you’ll need to keep them updated as your processes evolve or new features roll out. I’d also recommend setting up a resource hub where they can find quick tips or answers to common questions.

8. Monitor and Optimize

Once your CPQ system is in place, don’t just sit back and assume it’s all smooth sailing. Pay attention to the data. Are quotes going out faster? Are you closing more deals? Are there fewer pricing errors? Use those insights to tweak and improve the process. It’s an ongoing effort, but it’ll pay off.

Configure Price Quote Process: Real Business Impact

  1. Faster Sales Cycles: A streamlined quoting process means sales reps can send out quotes in minutes, not hours. That speed can be the difference between winning and losing a deal. This speed is particularly valuable in competitive industries where time-to-quote can make or break a deal
  2. Increased Accuracy: Manual pricing is prone to errors, but with CPQ, you can rest easy knowing that every quote is accurate and up-to-date. No more second-guessing numbers or worrying about a costly mistake.
  3. Consistency Across the Board: Every quote looks professional, branded, and consistent. This may seem like a small thing, but it helps build trust with your customers and creates a more professional impression for them.
  4. Improved Customer Experience: Customers appreciate fast, accurate, and tailored quotes. CPQ allows you to deliver exactly that, improving customer satisfaction and increasing your chances of closing the deal.
  5. Higher Profit Margins: By eliminating pricing errors and ensuring that all discounts are applied correctly, you protect your margins and maximize profitability on each deal.

Studies show that companies using Configure Price Quote systems (CPQ) experience significant improvements in various areas of their sales process.

  • 27% Faster Quote Turnaround: Businesses using CPQ can generate quotes much faster than those using manual processes.
  • 10% Higher Deal Close Rate: Automating the configuration, pricing, and quoting process leads to more accurate and timely responses, which helps close more deals.
  • 30% Reduction in Pricing Errors: CPQ ensures consistent pricing, significantly reducing the risk of manual errors.
  • 105% Larger Deal Sizes: CPQ helps sales reps identify upselling and cross-selling opportunities, resulting in larger deals.
  • 42% Faster Sales Cycle: On average, businesses that implement CPQ shorten their overall sales cycle by nearly half.

Impact of CPQ on Sales Performance: A Detailed Breakdown

Here’s how implementing Configure Price Quote process affects various stages of the sales process with some fresh numbers:

Sales Stage
Manual Process Challenges
CPQ Impact
Results
Lead Qualification
Slow, inconsistent qualification process
Automated workflows and rules ensure consistency
Up to 20% higher lead-to-opportunity conversion
Quote Generation
Time-consuming, prone to errors
Instant, accurate quotes with dynamic pricing
30% reduction in quote time
Discounting and Pricing
Manual checks, frequent errors
Pre-set discount rules and approvals
50% fewer pricing errors
Proposal Approval
Delays due to back-and-forth approvals
Automated approvals based on pricing thresholds
50% faster internal approval
Closing the Deal
Delayed due to misconfigured products
Real-time product configuration suggestions
25% faster deal closure
Customer Follow-Up
No streamlined process for renewals
Automated renewal quotes and follow-ups
15% increase in customer retention

It’s not just the sales team that benefits—customers do too. When customers receive faster quotes and more accurate proposals, their experience improves, leading to higher satisfaction levels.

  • 95% Customer Satisfaction: A recent study found that 95% of customers are more likely to be satisfied when businesses use the CPQ system, as it reduces back-and-forth communication, clarifies product options, and speeds up the buying process.
  • 10% Higher Renewal Rates: Companies using CPQ report 10% higher renewal rates because CPQ automates follow-ups and offers tailored renewal packages, ensuring no revenue opportunities are missed.

Implementing a CPQ System: Key Considerations

When considering the implementation of a Configure Price Quote system (CPQ), understanding its key functionalities and addressing critical considerations are crucial for a successful deployment. Here’s a breakdown of critical features to look for:

  1. Product Management
  • Dynamic Product Configurations: Allows sales reps to build customized solutions by selecting product features and options from a comprehensive product catalog. The system ensures compatibility and guides users through complex configurations.
  • Product Bundles: Facilitates the creation and management of product bundles, allowing for predefined combinations of products or services that can be sold together at a special price.
  • Real-Time Validation: Automatically checks configurations against product rules to prevent errors and ensure all selected features work together.
  1. Pricing Automation
  • Automated Pricing Rules: Applies pricing rules based on customer-specific criteria, such as volume discounts, promotional offers, or tiered pricing, ensuring accurate and consistent quotes.
  • Complex Pricing Models: Manages intricate pricing structures, including bundles and custom pricing, which can be challenging to handle manually.
  1. Quote Generation
  • Customizable Templates: Generates quotes using professional, branded templates that can be customized to fit different customer needs and preferences.
  • Speed and Efficiency: Reduces the time required to produce quotes from hours to minutes, helping sales teams respond more quickly to customer inquiries.
  1. Integration Capabilities
  • CRM Integration: Syncs with your Customer Relationship Management (CRM) system to pull in customer data and sales history, ensuring that quotes are based on accurate and up-to-date information.
  • ERP Integration: Connects with Enterprise Resource Planning (ERP) systems to align pricing and inventory data, facilitating seamless order processing.
  1. Analytics and Reporting
  • Performance Tracking: Provides insights into sales performance, quote accuracy, and configuration trends. This data helps identify areas for improvement and track the effectiveness of pricing strategies.
  • Forecasting: Offers forecasting tools to predict sales trends and adjust strategies accordingly, based on historical data and current market conditions.
KPIs To Mnitor After CPQ Implementation

Challenges and How to Overcome Them

Like any process, Configure Price Quote process (CPQ) isn’t without its challenges. However, these issues can be navigated with the right strategies:

  1. Complex Implementation: Implementing a CPQ system can be time-consuming, especially if you have a large product catalog with many pricing rules. The solution? Start small. Implement CPQ for a single product line or region and scale from there.
  2. Data Cleanliness: The accuracy of your CPQ system is only as good as the data you put into it. Take the time to clean and organize your product and pricing data before you begin implementation.
  3. Sales Team Adoption: Getting your sales team to adopt a new system can be challenging. Ease this by involving them in the process early on. Provide training, and show them how CPQ will make their jobs easier. Emphasize the benefits: faster quotes, fewer errors, and more time to focus on closing deals.
  4. Customization: CPQ systems need to be customized to fit your business needs. If your business model changes often, ensure your CPQ system is flexible enough to handle it. Regularly update rules and configurations to keep everything running smoothly.

Industry-Specific Insights on Configure Price Quote Process Implementation

Industry
Impact of CPQ Implementation
Key Benefits
Software as a Service (SaaS)
Faster Customer Onboarding and Increased Upsells
- Simplifies subscription management and renewals. - Identifies and facilitates upsell opportunities.
Marketing & Advertising
Personalizing Service Packages and Boosting Sales
- Creates tailored service bundles for clients. - Accelerates proposal generation and enhances upsell opportunities.
Coaching Businesses
Simplifying Pricing and Enhancing Client Engagement
- Offers customizable service packages. - Reduces administrative workload and improves client engagement.
Healthcare & Pharmaceuticals
Ensuring Compliance and Closing More Deals
- Automates pricing and ensures regulatory compliance. - Reduces legal and compliance errors.
Manufacturing
Accelerating Complex Configurations and Increasing Revenue
- Streamlines complex product configurations. - Enhances cross-selling and upselling opportunities.

The CPQ Process is about one thing: making the sales process faster, more efficient, and more accurate. For businesses offering complex or customizable products, it’s a must-have tool that eliminates manual errors and speeds up time-to-quote.

When you get it right, it’s like giving your sales team a superpower. They can focus on what really matters: building strong relationships and closing more deals. So, whether you’re exploring CPQ for the first time or fine-tuning an existing setup, the trick is to understand what your business truly needs and tailor the system to fit. With the right approach, CPQ can transform how you sell and help your team hit new heights. Explore how DepositFix can streamline your payment processes and support your CPQ system for a more cohesive and efficient sales operations.

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FAQ

What is a Configure Price Quote system (CPQ) and how does it work?

A Configure Price Quote system (CPQ) is a software tool designed to help businesses streamline the quoting process. It allows sales teams to configure complex products or services, apply pricing rules, and generate accurate quotes quickly. By automating these tasks, CPQ systems reduce manual errors and speed up the sales process.

How can a Configure Price Quote system (CPQ) benefit my business?

Implementing a CPQ system can provide numerous benefits, including faster quote generation, improved accuracy, and reduced manual errors. It also helps in managing complex product configurations and pricing models, leading to increased efficiency and enhanced customer satisfaction.

What should I consider when choosing a CPQ system for my business?

When selecting a CPQ system, consider factors such as integration capabilities with your CRM and ERP systems, ease of configuration management, and the ability to handle complex pricing models. It’s also important to ensure that the system can generate customizable quotes and provide robust analytics and reporting features.

How does Configure Price Quote process improve the accuracy of quotes?

CPQ systems enhance quote accuracy by automating the configuration and pricing processes. They apply predefined rules and validations to ensure that all product features are compatible and that pricing is consistent with current discounts, promotions, and volume-based rules. This minimizes human error and ensures every quote is precise.

Can Configure Price Quote systems (CPQ) handle complex product configurations and bundling?

Yes, CPQ systems are specifically designed to manage complex product configurations and bundling. They allow sales teams to easily configure products with multiple options and create bundled offerings, ensuring that all components work together and pricing is accurately applied based on the selected options.

How does CPQ integrate with other business systems like CRM or ERP?

Configure Price Quote systems (CPQ) often integrate seamlessly with CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems. This integration ensures that quotes are based on up-to-date customer data and accurate pricing and inventory information, leading to more accurate quotes and smoother order processing.

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