There was no integration with HubSpot for payment activity, we were constantly watching PayPal account to know when a donation had been made and then log it to the donor’s account.
The result was a time-consuming process in which a significant number of hours were spent checking and managing payment information, and fundraising efforts lacked the core data needed to inform who had donated, who had visited key landing pages and when those actions occurred.
Online payments volume was just 10% of total payments in 2017 - the rest were handled manually. In 2019, after implementing DepositFix, that number jumped to 53%.
I can’t imagine running organization without DepositFix. They treat us like royalty - it’s so easy to bring a question about whether something can be done and they come up with a logical solution that helps us grow the organization.
Before we found DepositFix it looked like we might have to write our own payment plugin for HubSpot, which was going to be a lot of extra work.
The first year of using DepositFix, we saw a 17% increase in donation revenue over the previous year.
The donation experience was so much better that more and more people were donating. It was very encouraging for us.
We are a nonprofit and needed a payment system that was simple, affordable, customizable, integrates with our CRM (HubSpot), and customer service since we always have questions since we have no tech people! We went through several years of using different software until we found DepositFix!!
Perfectly meets our needs! So easy to use! Simple and seamless integration with Hubspot!
The DepositFix Team answers all our questions, makes any customizations needed.. even on weekends! DepositFix makes it so easy for our customers and our staff - which allows us more time to focus on our mission rather than technical headaches!
We are so thankful for finding DepositFix. Our only regret is not finding DepositFix earlier!