How to Find a Deleted Invoice in QuickBooks

To find a deleted invoice in QuickBooks, open the Audit Log from the Settings menu, filter transactions by date or user, and look for entries marked “Deleted.” QuickBooks shows you the invoice details, including the customer name, amount, and items, so you can manually re-create it if necessary. While deleted invoices can’t be restored, using the Audit Log ensures you never lose track of what was removed from your records.

Open the Audit Log

QuickBooks Online records all actions taken in your account, including invoice deletions, in the Audit Log.

1. Log in to your QuickBooks Online account.
2. From the left menu, click Settings ⚙️.
3. Under the “Tools” section, select Audit Log.

This log is the starting point to track down deleted invoices.

Filter the Audit Log

To make the search more efficient, filter the log to display only invoice-related activities.

1. In the Audit Log, click the Filter dropdown.
2. Select Users if you want to narrow down by who deleted the invoice.
3. Choose the Date Range when the invoice was deleted.
4. Under Events, check Transactions.
5. Click Apply.

This helps eliminate unrelated activities and focuses on invoice transactions.

Locate the Deleted Invoice

After applying filters, scroll through the results to identify the deleted invoice.

• Look for entries that say “Deleted” under the Event column.
• Check the Transaction Type column for Invoice.
• Once found, click View to see the invoice details.

This allows you to see the customer name, amount, and invoice number that was deleted.

Review Invoice Details

Clicking on the deleted invoice entry reveals a detailed log of the transaction.

• Before Deletion: QuickBooks shows the original invoice information such as customer name, items, amounts, and due date.
• After Deletion: QuickBooks confirms that the invoice was removed.

Re-create the Invoice (If Needed)

Since deleted invoices cannot be restored, you’ll need to create a new one using the details from the Audit Log.

1. Go to + New in the left menu.
2. Select Invoice.
3. Enter the details as they appeared in the deleted invoice (customer, products/services, amounts, etc.).
4. Save and send the invoice again.

Example: Deleted Roofing Invoice

Imagine a roofing contractor accidentally deletes an invoice for roof inspection and shingle replacement worth $2,000. Check the Audit Log, as they can recover details like the customer name, service description, and charges. Using this data, they can quickly re-create the invoice and resend it, ensuring no revenue is lost.

Bonus Tip: DepositFix + QuickBooks Integration

If you use DepositFix integrated with QuickBooks, you minimize the risk of missing invoices. DepositFix automatically syncs online payments and invoice data into QuickBooks, ensuring that even if something is deleted in error, you can quickly reference it from your DepositFix records. This extra layer of protection keeps your payment and invoice tracking seamless.